TVUSD Logo Helpdesk Image

Click here to access the IMS Helpdesk

Active Incident

Updated a few seconds ago

We continuously monitor our services. Any incidents or scheduled maintenance will be posted here.
GoGuardian Web Traffic MonitoringPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Cloud Service


October 7, 2026 12:34PM PDT
IDENTIFIED

We are working with GoGuardian on a known issue with Teachers not being able to see web traffic information on student accounts.
Apple Classroom Syncing IssuesOperational

Incident Status

Operational

Components

Cloud Service


September 29, 2026 7:04AM PDT
MONITORING

We have fixed the sync issue and are monitoring to ensure we do not have any continued problems.

September 2, 2026 12:02PM PDT
IDENTIFIED

We are aware of of an issue with Apple Classroom not synchronizing completely with Infinite Campus. Some of the classes are showing separate sessions. We are working with Apple and Infinite Campus to find a solution.

Chromebooks

Operational

Destiny

Operational

Galaxy

Operational

Infinite Campus

Operational

iPads

Operational

Network

Operational

Softdocs

Operational

Cloud Service

Partial Service Disruption

External Services

Azure

Clever

Cloudflare

Finalsite

Google Cloud

i-Ready

Imagine Learning

Instructure (Canvas)

Lexia

Nearpod

Raptor Technologies

Zoom

0

Upcoming Maintenances

3

Incidents Last 30 Days

0

Maintenances Last 30 Days