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Active Incident and Maintenance

Updated a few seconds ago

We continuously monitor our services. Any incidents or scheduled maintenance will be posted here.
Internet Connection issuesService Disruption

Incident Status

Service Disruption

Components

Chromebooks, Destiny, Galaxy, Infinite Campus, iPads, Network, Softdocs, Cloud Service



June 10, 2026 1:30PM PDT
MONITORING

We identified the problem to be an internal DNS issue. We have implemented several fixes and are monitoring the status.

June 10, 2026 1:07PM PDT
INVESTIGATING

We are investigating Internet outages, districtwide, and will update as we have more information
Network Upgrades - DMSPlanned Maintenance

Description

The networking equipment at BVMS will be undergoing necessary maintenance. Phones, printers, and internet connectivity may experience temporary outages (10-15 minutes) as these upgrades occur.

Components

Network

Schedule

June 12, 2026 9:00AM - 4:00PM PDT



June 12, 2026 8:52AM PDT
UPDATE

Maintenance on the DMS network has begun. Expect intermittent network outages (5-10 minutes) over the course of the day.

Chromebooks

Service Disruption

Destiny

Service Disruption

Galaxy

Service Disruption

Infinite Campus

Service Disruption

iPads

Service Disruption

Network

Planned Maintenance

Softdocs

Service Disruption

Cloud Service

Operational

External Services

1

Upcoming Maintenances

1

Incidents Last 30 Days

4

Maintenances Last 30 Days

Scheduled Maintenance

Software CenterPlanned Maintenance

Schedule

June 9, 2026 2:51PM - 5:00PM PDT

Components

Network

Description

Software Center will be down for maintenance.